SCE Boise SMS Program

Privacy Policy

Last updated: April 28, 2026

Overview

This Privacy Policy describes how SCE Boise (Supercar Experience Boise) and Lumen Marketing Solutions, which operates the SMS program on behalf of SCE Boise, collect, use, and protect information related to the SCE Boise SMS messaging program.

Information We Collect

When you provide your phone number to SCE Boise through our online booking form, ad funnel, or other consent flows, we collect and store:

• Your name and phone number
• The date, time, and source of your opt-in consent
• Booking and reservation information you provide
• SMS messages exchanged between you and SCE Boise
• Your responses to qualification or follow-up questions

How We Use Your Information

Phone numbers and SMS-related information are used for the following purposes only:

• Following up on incomplete bookings or abandoned reservations
• Answering customer service questions you initiate
• Confirming details required for vehicle rentals (age, license, booking dates)
• Sending booking reminders and confirmations
• Sending periodic re-engagement messages and offers

Data Sharing

SCE Boise and Lumen Marketing Solutions do not sell, rent, or share your phone number or SMS opt-in consent data with any third parties for marketing purposes.

Information may be shared only with service providers required to operate the SMS program (such as Twilio, our SMS infrastructure provider) and only to the extent necessary to deliver messages to you.

Data Retention

SMS-related data is retained for as long as your relationship with SCE Boise is active, plus a reasonable period for record-keeping, customer service history, and legal compliance. Once retention is no longer required, data is deleted or anonymized.

Your Rights

You may at any time:

• Stop receiving SMS messages by replying STOP to any message
• Request help by replying HELP to any message
• Request a copy of the data we hold about you
• Request deletion of your data

Requests can be sent to support@supercarexperience.com.

Children's Privacy

The SCE Boise SMS program is intended for users 18 years of age or older. We do not knowingly collect SMS-related information from children under 18.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent version. Continued use of the SMS program after changes are posted constitutes acceptance of the updated policy.

Contact

Questions about this policy or the SCE Boise SMS program can be sent to:

SCE Boise (Supercar Experience Boise)
Email: support@supercarexperience.com
Phone: (725) 425-3583

SMS program operated on behalf of SCE Boise by Lumen Marketing Solutions, Boise, Idaho.